• Q: Are all your products really handmade?
    A: Yes, every item we offer is carefully handcrafted using traditional techniques in macrame, jute work, concrete molding, candle making, crochet, punch needle embroidery, and string art.
  • Q: How long does it take to receive my order?
    A: As our items are handmade, please allow 5-7 business days for production, plus shipping time. Custom orders may take longer.
  • Q: Do you offer custom orders?
    A: Absolutely! We love creating unique pieces. Please contact us with your ideas, and we'll discuss how to bring them to life.
  • Q: How should I care for my macrame/jute/crochet items?
    A: Most of our textile items can be gently hand washed in cold water and air-dried. Specific care instructions are included with each product.
  • Q: Are your candles scented?
    A: We offer both scented and unscented options. Product descriptions specify the scent, if any.
  • Q: Can I return or exchange an item?
    A: We accept returns within 14 days of delivery for unused items in original condition. Custom orders are non-returnable.
  • Q: Do you ship internationally?
    A: Yes, we ship worldwide. Shipping costs and delivery times vary by location.
  • Q: Are your concrete products safe for outdoor use?
    A: Most of our concrete items are suitable for both indoor and outdoor use. Check individual product descriptions for specific details.
  • Q: How do I clean my punch needle embroidery or string art pieces?
    A: Gently dust with a soft, dry cloth. Avoid water or cleaning solutions as they may damage the artwork.
  • Q: Do you offer gift wrapping?
    A: Yes, we offer gift wrapping for a small additional fee. You can select this option at checkout.
  • Q: Are your products eco-friendly?
    A: We strive to use sustainable materials wherever possible. Many of our products use natural fibers and eco-friendly dyes.
  • Q: Can I purchase your products wholesale?
    A: We do offer wholesale options for select items. Please contact us for more information about our wholesale program.
  • Leave a comment